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To meet evolving health needs, government agencies will be smart to embrace advanced technologies for digital transformation that quickly, effectively, and equitably deliver health services, programs, and systems with flexibility, security, scale, and human connection.
This requires an innovative, digital approach bringing together new capabilities in advanced technology and user-centered design principles to improve customer experience (CX), optimize the federal health workforce, and improve our nation’s ability to respond to challenges.
As health agencies work to address the needs of citizens, Service Members, their families, and Veterans, providing anytime, anywhere access to services and information will keep constituents healthier and ensure operational readiness for our nation. Maximus’s proven experience delivering digital transformation and insights delivers valuable strategies, best practices, and practical steps for health agencies to make a positive impact.
By providing digitally enabled solutions that put the beneficiary at the center of their healthcare experience, agencies can improve CX for all stakeholders — from patients to providers and caregivers. Combining user-centered strategies, advanced technology, and front-line expertise can empower health agencies to fulfill their missions and improve health outcomes for all.
To meet the needs of beneficiaries, agencies can look for efficiencies that reduce complexity and deliver digitally enabled and secure solutions to help people identify and access vital health services and information.
By leveraging agile, data-driven, intelligent, and secure systems, federal agencies can improve their ability to deliver digital solutions and modernization to meet mission needs.
“Federal health leaders understand that the U.S. health system faces challenges and has a responsibility to do more to serve the public. It is a monumental task, but we have the tools and technology available to succeed.”
“Our teams serve 181M+ citizens annually with core values that encourage collaboration, innovation, and respect in service of the mission.”
“The future of healthcare lies in personalized care for all, enabled by technologies that offer choice and access – anytime, anywhere.”
“Our understanding of data availability and cybersecurity as top priorities for health agencies help them drive decision advantage and mission outcomes.”
“We innovate for our government customers and for all the people who rely on government programs. Because together, we can all do better.”
“To ensure a whole-health approach in the delivery of Veteran benefits and services, it’s important that digital modernization efforts are centered on the Veteran experience.”
“Transforming federal healthcare delivery begins with a bold commitment to secure and scalable solutions that enhance patient interactions and lead to significantly better health outcomes.”
As trusted partners, we elevate public service by empowering government agencies with advanced technology, infrastructure, and human-centric operational support. Learn more at Maximus.com.
